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TRAP #139 ·VOL I The Individual · Attention, Prediction & Knowledge Gaps

The IKEA Effect

Discovered by Michael Norton, 2012

Making the other person feel interesting is the most underrated social skill.
Category: BiasEvidence: ReplicatedUniversality: HighTier 1Type: Mechanismⓘ what these mean

This is a Lexicon entry: the mechanism, when it shows up, and the countermeasure. The full correction, with real-world cases and the audit prompt, hasn't been written yet.

Definition

The tendency to place a disproportionately high value on products that we have partially created or assembled ourselves.

When it shows up

When evaluating anything you've partially built or assembled yourself; in product design or consumer research. In expert witness testimony: when a specialist forgets what they did not know at the time of an event. In code documentation: when a developer cannot reconstruct the reasoning behind their own decisions three months later.

Failure mode

Over-valuing your own poorly-made thing compared to a better externally-made one. Paying more for flat-pack furniture you assembled than you would for identical pre-assembled furniture.

Countermeasure

Seek external evaluations of things you've built. Ask: "If someone else had built this, what would I pay for it?" Use that answer to calibrate your own assessment.

Related traps

Also connected in the map4 more, locked

Credit & first seen

DiscoveredNorton, M.I., Mochon, D.&Ariely, D. (2012).'The IKEA effect.'Journal of Consumer Psychology 22(3), 453-460 source ↗

Also revealed

Want the full correction for The IKEA Effect?

This entry has the mechanism and countermeasure. The full write-up - real cases, sources, the audit prompt - comes later.

Entry #139 of 631 in The Lexicon · see the full Lexicon