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TRAP #063 ·VOL I The Individual · Decision-Making & Choice

The Empathy Gap

Discovered by George Loewenstein

The person who said they would never do that has never been that hungry, that tired or that afraid.
Category: BiasEvidence: ContestedUniversality: ModerateTier 2Type: Patternⓘ what these mean

This is a Lexicon entry: the mechanism, when it shows up, and the countermeasure. The full correction, with real-world cases and the audit prompt, hasn't been written yet.

Definition

The difficulty people have in predicting how much their current or future emotions will influence their actual behaviour. In a cold state, we underestimate how much anger, hunger or lust will affect our future choices.

When it shows up

Planning for future situations from a current emotional state: shopping while full, deciding while calm, advising while rested. Predicting your own response to future emotion.

Failure mode

The current emotional state is projected onto the future self. Hot states (anger, hunger, lust, fear) are systematically underestimated when predicted from a cold state; cold states feel permanent when you're in a hot one. Both fail at modeling the other.

Countermeasure

Plan for future hot states when you're in a cold one, using commitment devices. Don't trust hot-state decisions made without a cold check; don't trust cold-state predictions of what you'll do when activated.

Related traps

Also connected in the map10 more, locked

Credit & first seen

DiscoveredResearched by George Loewenstein at Carnegie Mellon University; a key concept in behavioural economics.

Also revealed

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This entry has the mechanism and countermeasure. The full write-up - real cases, sources, the audit prompt - comes later.

Entry #63 of 631 in The Lexicon · see the full Lexicon